r
ravzahara

Rav Zahara

@ravzahara
5,0(7)

Virtual Hospitality Assistant

Indonesia
Inglese, Indonesiano
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I’m a Virtual Hospitality Assistant dedicated to creating smooth, stress-free guest experiences. From prompt guest messaging and booking management to reviews and follow-ups, I help hosts stay organized and keep guests happy—so you can focus on growing your business.... Continua a leggere

Competenze

r
ravzahara
Rav Zahara
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will support you manage inbox and calendar as eu based VA
Operazioni di vendita
I will be your sales oriented virtual reservation agent

Portfolio

Esperienza lavorativa

Self_Employed

Bali Business & Lifestyle Virtual Assistant

Self Employed • Lavoratore autonomo

Dec 2021 - Dec 20232 yrs

Be a trusted and reliable Virtual Assistant who need help related with Bali and Indonesia. Whether it is for business or lifestyle purpose. What I deliver: 1. Supplier Research 2. Talent Research 3. Site Visit 4. Meeting Planner 5. On the day event assistant

Accor

Accor

Full time • 2 yrs 6 mos

Marketing

Aug 2018 - Dec 20191 yr 4 mos

1. Refresh MGallery The Royal Beach Seminyak Bali social media present 2. Create many new content that align with brand and the uniqueness of the property 3. Build relationship with offline media in Bali 4. Joining award for one of the new beach restaurant 5. Work together with other department to spread awareness in regards of hotel product and promotion (offline and online)

Reservation Agent

Jun 2017 - Aug 20181 yr 2 mos

Reservation Agent at MGallery The Royal Beach Seminyak Bali. Role: 1.Handle hotel room reservations through phone, email, and online booking systems. 2. Assist guests with booking inquiries, room availability, rates, and hotel services. 3. Update and maintain reservation records accurately in the hotel system. 4. Modify, confirm, or cancel reservations based on guest requests. 5. Provide excellent customer service and ensure guest satisfaction. 6. Coordinate with front office and other departments to ensure smooth guest arrivals. 7. Follow hotel policies and reservation procedures.

7 Recensioni
5,0

(7)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Consiglia a un amico
    5
  • Servizio conforme alla descrizione
    5
1-5 di 7 recensioni
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Più rilevante
    P
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    petr_nagy

    CZ

    Repubblica Ceca

    5

    Ravinna's communication is excellent. She followed the assignment instructions and delivered high-quality work in time. Thank you!

    Utile?
    No
    D

    davidosinowo

    Cliente abituale

    GB

    Regno Unito

    5

    Excellent work, fantastic comms, quick delivery. what more could anyone ask for right ;)

    Utile?
    No
    G

    grahamsurtees44

    AU

    Australia

    5

    excellent communication and service

    Utile?
    No
    A
    image-docs

    arthurcrosby

    ID

    Indonesia

    5

    Love the result , love to work again

    Utile?
    No
    R
    image-docs

    ranasaad

    US

    Stati Uniti

    5

    Very skilled and responsible person. very responsive and delivered high quality work. Highly recommended.

    Utile?
    No