I will be your dedicated customer support and live chat assistant
Professional Customer Support Agent and Email Manager
Informazioni su questo servizio
Are your customer inquiries piling up, leaving your buyers waiting? In the world of online business, slow response times mean lost sales.
My name is Abhishek, and I am a professional Customer Support Agent and Email Management Specialist. Whether you run a rapidly growing Shopify store, an Amazon brand, or a tech startup, I am here to handle your daily customer communications so you can focus on scaling your business.
I provide fast, empathetic, and accurate support that turns frustrated shoppers into loyal, lifetime customers.
# What Services I Offer:
* **Email Management & Ticketing:** Clean out your inbox, organize threads, and resolve issues promptly.
* **Live Chat Support:** Real-time customer engagement to maximize on-site conversions.
* **E-commerce Support:** Handling order tracking, refunds, returns, exchanges, and cancellations.
* **Social Media Moderation:** Replying to customer DMs and comments on Instagram, Facebook, and Twitter.
* **FAQ & Help Desk Building:** Creating macro templates to streamline future replies.
# Software & Platforms I Am Proficient In:
* **Help Desks:** Zendesk, Freshdesk, Gorgias, Intercom, HelpScout
* **E-commerce:* Shopify, WooCommerce
