
Reaphonix
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
Freelancer.com
Full time • 9 mos
Call Center Agent
Jan 2026 - Apr 2026 • 3 mos
Worked at Connect Assistance Customer Service - Call Center services for roadside assistance
Call Center Agent
Aug 2024 - Feb 2025 • 6 mos
Worked at WNS Global Services High-performing professional with extensive experience supporting US-based clients in the insurance and roadside assistance sectors. I specialize in managing complex claims, policy validation, and payment processing in both English and Spanish. My expertise includes: CRM Mastery: Precise real-time data entry and documentation in Salesforce and MS Office. Conflict Resolution: Expert at handling high-stress situations and upset customers with empathy and professionalism. Multichannel Support: Managing high volumes of calls, chats, and emails simultaneously. Interpretation: Serving as a bridge for language barriers when necessary. I am committed to strict confidentiality protocols and delivering high-quality results in fast-paced environments.
Crew Member
McDonald's • Part time
Sep 2022 - Nov 2022 • 2 mos
High-energy professional with proven experience in fast-paced retail and food service environments. I excel at delivering top-tier service to both local and international clients. Multicultural Communication: Experienced in assisting foreign customers, ensuring clear and friendly interactions in high-traffic settings. Financial Responsibility: Expert at point-of-sale (POS) operations, cash handling, and precise order management. Resilience: Highly adaptable to rotating shifts and trained to maintain professionalism and kindness under extreme pressure. Operational Excellence: Quick learner of complex SOPs (Standard Operating Procedures) and safety protocols.
1 Recensioni
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per

rookienova

Stati Uniti
Creator demostrates their skill and knowledge with finesse. They were polite, informative, and detail focused. I am very pleased with the results.