Arif A
Revenue Manager
Competenze
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Esperienza lavorativa
Hotel Operations & Revenue Manager
Self Employed • Full time
Sep 2024 - Present • 2 yrs
Currently manage the operations, OTA distribution, and revenue performance of 6 hotels and villas in Gili Trawangan, Indonesia. Through active revenue management, dynamic pricing, OTA optimization, promotions, and inventory management, I have helped maintain average monthly occupancy levels of approximately 85–90% and achieve around 30% year-over-year revenue growth. I manage rates, availability, inventory, and distribution across Booking.com, Agoda, Expedia, Airbnb, Trip.com, Traveloka, and other channels using SiteMinder and channel management systems. My role also includes monitoring ADR and occupancy performance, developing pricing strategies, managing reservations and OTA issues, and continuously identifying opportunities to increase revenue and improve property performance.
Revenue Agent
Hyatt Hotels • Full time
Jul 2019 - Jul 2021 • 2 yrs
Worked within the Reservations and Revenue team at Alila SCBD Jakarta, supporting daily reservation operations and hotel revenue management. My responsibilities included handling reservation inquiries and email correspondence, processing and managing bookings, monitoring room availability and rates, and assisting with revenue and pricing activities. This role provided me with hands-on experience in hotel reservations, inventory management, rate management, revenue optimization, and delivering professional guest communication within a luxury hotel environment.