r
rehjotaku

Ronnel D

@rehjotaku

Technical Virtual Assistant

Filippine
Inglese, Tagalog
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Technical Virtual Assistant and IT Support professional with 19+ years of experience helping businesses solve technical problems. My background covers ISP and telecom support, networking, and back-office operations. I specialize in technical documentation, CRM maintenance, and AI-assisted digital tasks to keep day-to-day work moving efficiently.... Continua a leggere

Competenze

r
rehjotaku
Ronnel D
offline • 

Consulta i miei servizi

Assistenza tecnica
I will troubleshoot your computer, wifi, router, network, or IT issue
A partire da15 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Alorica

Technical Support Specialist

Alorica • Full time

Feb 2007 - Jun 2016 • 9 yrs 4 mos

Delivered Level 1 and Level 2 technical support for D-Link networking devices including routers, switches, and IP cameras. Diagnosed complex networking issues such as WiFi connectivity and firmware updates. Also provided dedicated hardware and software support for Gateway and eMachines PCs, covering OS errors, driver updates, and device configuration for North American customers.