Customer Care with Sales, Appointment Setting, Lead Generation skills
Giamaica
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Experienced customer support representative with extensive chat, sales, and technical support skills. In my previous role, I managed customer interactions, demonstrating proficiency in utilizing CRMs and Zendesk to maintain accurate records, handle support tickets, and ensure seamless communication. By effectively communicating, I have generated leads, identified sales opportunities, managed billing inquiries, and resolved discrepancies, ensuring accurate and timely order processing for customers and the business.... Continua a leggere