Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Rezky Herjuna
@rezkyherjuna
Trust and Safety Quality Analyst
Indonesia
Inglese, Indonesiano
Chi sono
Hi! I’m Juna 👋
I specialize in Content Moderation, Quality Assurance, and Customer Support with experience at TikTok/Bytedance.
I help businesses review content, ensure accuracy, and maintain high-quality standards — quickly and reliably.
What I can do:
✔ Content moderation & policy review
✔ QA & data accuracy checking
✔ Customer support (chat/email)
✔ Case review & decision making
I’m detail-oriented, fast, and easy to work with.
If you need reliable support with consistent quality and i’m here to help.
Let’s work together 🚀
Competenze
Rezky Herjuna
offline •
Consulta i miei servizi
Annotazione ed etichettatura dei dati
I will do accurate data annotation, data labeling and ai data review
Business
I will do content moderation and trust and safety review
Esperienza lavorativa
TikTok
Full time • 6 yrs 7 mos
Trust and Safety Quality Analyst
Nov 2023 - Aug 2026 • 2 yrs 9 mos
- Perform daily sampling tasks for audit purposes. - Conduct thorough data analysis and provide feedback on any problems or necessary escalations. - Provide weekly feedback on moderation quality. - Analyze policy updates to identify areas of improvement and potential gaps. - Collaborate with moderation teams and Market POC to ensure moderation quality meets standards. - Contribute to the development of quality inspection standards and continuously optimize the process and system platform.
Content Moderator
Jan 2020 - Nov 2023 • 3 yrs 10 mos
-Content Review: Screen high volumes of user posts, comments, and uploads to approve, reject, or remove them. -Policy Enforcement: Apply platform-specific guidelines, copyright rules, and privacy policies accurately and consistently. -Violation Detection: Flag and remove harmful material, including hate speech, cyberbullying, graphic violence, nudity, and misinformation.
Customer Experience
BizNet Technology • Full time
Jan 2019 - Jan 2020 • 1 yr
-Handled customer inquiries and complaints via email, phone with timely and effective resolutions -Provide accurate information regarding products, service and company policies. -Coordinated with cross-functional teams to resolve customer issues and ensure service quality. -Maintained customer satisfaction by delivering professional solution oriented support.
