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Fiverr Pro
Italiano
$
USD
Rian B
@rian_benard
Customer Support Specialist ,Ecommerce, Email and Live Chat
Kenya
Inglese
Chi sono
Customer support specialist for e-commerce and online brands. I handle email and live chat with excellent written English: order tracking, returns, refunds, complaints and follow-ups, all resolved professionally and accurately. I currently support students at The Black Business School (Dr. Boyce Watkins), managing high-volume email support across enrollment, refunds, account management and memberships. Reliable, detail-oriented and quick to learn new help desk tools. Also available for data entry and admin support.
Competenze
Rian B
offline •
Consulta i miei servizi
Messaggistica ed email
I will be your reliable virtual assistant for email and admin support
Inserimento dati
I will help in data entry jobs and virtual assistant tasks
Esperienza lavorativa
Customer Service Representative
Black Business School • Part time
Aug 2022 - Present • 4 yrs 1 mo
I handle student support for an online education company offering financial literacy and investing courses. I write and send customer-facing email responses and manage support tickets covering enrollment, course access, account management, refunds and membership inquiries. I also work with teammates and contribute updates in internal team meetings.
38 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-5 di 38 recensioni
Ordina per
Più rilevante
elisabeth_bos
Paesi Bassi
I would 200% recommend working with Rian. She's very reliable, intelligent and a pleasant person to work with. I'm very happy with the work she delivered!
Risposta del venditore
Utile?
loren_co
Stati Uniti
Unfortunately, this really missed the mark. I gave a very clear and detailed overview of the task. But they failed to communicate appropriately and early, waiting until the delivery was almost due to share their questions.. Ultimately, I got nothing useful from the delivery and it just was a waste of time and money.
Risposta del venditore
Utile?
mshope2017
Stati Uniti
Utile?
divinop
Stati Uniti
Very professional, exceeded my expectations. I will be requesting her assistance again!
Utile?
sistanubia
Stati Uniti
Collaborazione in corso
Rian did a great job cleaning out my inbox and getting me a few steps closer to zero. She worked quickly and efficiently. Thank you for your proactive communication and level of effort. Thank you so much! I would definitely work with you again.
Utile?
