Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Richard Esther
@richardesther20
Zendesk Automation Specialist, Workflows, AI Support and Help Center
Paesi Bassi
Inglese, Olandese, Spagnolo, Tedesco
Chi sono
I help SaaS companies and e-commerce businesses optimize Zendesk customer support systems through automation, workflows, and knowledge management.
I specialize in Zendesk setup, ticket routing, triggers, macros, SLA workflows, Help Center creation, AI support automation, and customer experience improvement.
My goal is simple: reduce repetitive support tasks, improve response times, and create scalable customer service operations.
Services include Zendesk administration, workflow optimization, reporting, integrations, and support process improvement.
Competenze
Richard Esther
offline •
Consulta i miei servizi
Gestione CRM
I will automate zendesk workflows, triggers, macros and ticket routing, zendesk
Esperienza lavorativa
Zendesk Automation Specialist
Special K Glass • Lavoratore autonomo
Dec 2025 - Present • 9 mos
Designed Zendesk automation workflows including triggers, macros, ticket routing, SLA rules, and support processes for SaaS and e-commerce businesses.
Zendesk Administrator
Support Network • Lavoratore autonomo
Nov 2025 - Dec 2025 • 1 mo
Managed Zendesk configurations, user permissions, ticket forms, views, dashboards, and customer support operations.
