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rilumosmanaj

Rilum O.

@rilumosmanaj

Native German Customer Support Specialist and E Commerce Shop Tester

Germania
Tedesco, Albanese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi! I am a professional Customer Service Expert based in Germany with daily experience in e-commerce customer support, ticket handling, and chat/email/phone resolution. What I offer: German Customer Support: Friendly, precise, and fast replies to your customer inquiries (Email, Chat, Phone, Tickets). I am alo comfortable handling intermediate English inquiries as well. Shop & App Testing: Detailed feedback on your website or online store from a customer perspective. Text Templates: High-quality German email and support templates tailored to your business. Feel free to contact me!... Continua a leggere

Competenze

r
rilumosmanaj
Rilum O.
offline • 

Consulta i miei servizi

Assistenza clienti
I will be your native german customer support agent and shop tester
A partire da10 USD / progettoMaggiori dettagli

Esperienza lavorativa

PERGOLUX

Customer Service Agent

PERGOLUX • Full time

May 2024 - Present • 2 yrs 6 mos

Proven Track Record: Successfully handled and resolved 10,000+ support tickets via email and chat with high customer satisfaction and over 2,000 calls. E-Commerce Expertise: Daily routine in ticket systems, handling order inquiries, shipping updates and return efficiently