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Roberto Mora
@robertomorait
IT Infrastructure Technical Support Specialist
Ecuador
Spagnolo
Chi sono
IT Support Specialist and Computer Engineer with experience in technical support, IT infrastructure, networking, cloud services, Microsoft 365, Google Workspace, VoIP systems, and remote troubleshooting.
I have supported businesses in maintaining reliable and secure technology environments, providing assistance with user administration, network configuration, VPN connectivity, email platforms, cloud collaboration tools.
My goal is to help companies solve technical problems quickly, improve productivity, and ensure business continuity through professional and efficient IT support.
Competenze
Roberto Mora
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza tecnica
I will provide remote IT support for windows, microsoft 365 and networks
Gestione delle email
I will manage microsoft 365 users, email and business accounts
Esperienza lavorativa
Self Employed
Full time • 6 yrs 6 mos
IT Project Engineer
Jan 2022 - Feb 2023 • 1 yr 1 mo
Managed IT infrastructure projects, technical support services, cloud platforms, networking solutions, VoIP systems, and business technology deployments. Provided remote and onsite support for corporate clients and ensured operational continuity.
Technical Support Specialist
Oct 2017 - Oct 2020 • 3 yrs
Provided hardware and software troubleshooting, computer maintenance, printer support, operating system installation, networking configuration, and customer technical assistance.
Operations and Technology Manage
Mar 2015 - Aug 2017 • 2 yrs 5 mos
Managed technology operations, fleet monitoring systems, automated fare collection platforms, technical maintenance processes, and technology support for transportation operations.
