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Esplora
Fiverr Pro
Italiano
$
USD
Rodel M
@rodel_mariquit
Customer Service Representative
Filippine
Inglese
Chi sono
I am a customer-focused professional with experience in travel planning, booking management, sales, and customer service. I assist clients with travel arrangements, supplier coordination, and travel recommendations. I am organized, detail-oriented, and committed to providing a smooth travel experience.
Competenze
Rodel M
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will provide travel support assistant
Esperienza lavorativa
Travel Advisor
Viator • Full time
May 2022 - Jun 2024 • 2 yrs 1 mo
Provided customer support through phone, chat, and email by assisting with travel planning, tour recommendations, bookings, and multi-day itineraries, processing payments, cancellations, refunds, and booking changes, coordinating with travel suppliers, arranging hotel and airport transfers, resolving customer concerns, and maintaining accurate customer and booking records using Salesforce while delivering professional and efficient service.
Customer Service
Avant
Jan 2019 - Jan 2021 • 2 yrs
Assisted customers with personal loan applications and requirements through outbound calls. Requested and followed up on required documents and information. Verified customer details and maintained records using Salesforce. Contacted employers to verify applicants' employment information and handled customer questions about loan status while maintaining confidentiality.
