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Fiverr Pro
Italiano
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Ecommerce Virtual Assistant
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Chat/Email Support
Concentrix • Full time
May 2022 - Mar 2023 • 10 mos
Provided online customer service through live chat and email support systems to address product or service concerns. Resolved customer complaints promptly and efficiently to ensure customer satisfaction. Collaborated with team members to streamline processes and improve response times while utilizing strong communication and problem-solving skills.