
Crystal R.
Stuck suspended or stalled I solve it and move you forward
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Esperienza lavorativa
GMB & Local Business Support
Digital Impact Solutions
Apr 2026 - Apr 2026 • 0 mos
6+ years delivering platform based digital services for small businesses and nonprofits, including CRM systems, client portals, and business automation. Deep familiarity with Google's business tools and policy structures through hands on client work. Applies a structured audit and resolution process to Google Business Profile issues: identifying the violation or verification gap, correcting listing details, and managing the reinstatement submission with proper documentation.
SuiteDash — CRM & Client Portal Specialist
Mendace Properties
Mar 2026 - Mar 2026 • 0 mos
Built and deployed SuiteDash portals for nonprofit and financial services clients, including full CRM pipeline setup, custom field workarounds on limited plans, recurring task automations, branded Portal Pages, and Google Drive integrations. Delivered end-to-end handoff documentation and walkthrough training for non-technical client teams.