
RummishSaleem
Competenze

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Portfolio
Esperienza lavorativa
Jr. Associate Productivity
Maven Projects • Full time
Nov 2024 - Present • 1 yr 11 mos
I provide comprehensive IT support to a team of 100+ employees, both in the office and at various on-site locations. My responsibilities include managing and troubleshooting IT infrastructure, ensuring reliable network connectivity, and maintaining hardware and software across multiple sites. I work closely with employees to resolve technical issues, providing hands-on assistance and remote support when needed. Additionally, I play a key role in the procurement and deployment of IT equipment, ensuring that our team has the necessary tools to stay productive. By effectively addressing technical challenges, I contribute to improving workflow efficiency and supporting seamless business operations across different environments.
Support Executive
ibex • Full time
Sep 2022 - Oct 2024 • 2 yrs 1 mo
I provided comprehensive support to a team of 50+ employees, ensuring the seamless operation of IT infrastructure and daily operations. I was responsible for troubleshooting and resolving hardware and software issues, maintaining network systems, and ensuring optimal performance across all devices. Additionally, I managed IT asset procurement, ensuring the timely purchase and deployment of necessary equipment and technologies to meet the evolving needs of the business. My role involved delivering remote support, streamlining internal IT processes, and enhancing overall productivity by providing timely and effective solutions.