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Esplora
Fiverr Pro
Italiano
$
USD
Rusli G.saputra
@rusligs
Customer Support Specialist with Banking and Service Experience
Indonesia
Inglese, Indonesiano
Chi sono
Customer Support Specialist with 6 years of experience in a banking environment, handling customer inquiries, issue resolution, and case escalation. Skilled in email and chat support, ticket-based workflows, SLA follow-ups, and clear professional communication. I’m detail-oriented, reliable, and used to working under pressure while representing a brand with care and accuracy. I help businesses deliver consistent, professional customer experience.
Competenze
Rusli G.saputra
offline •
Consulta i miei servizi
Assistenza clienti
I will provide professional email and chat support
Esperienza lavorativa
Customer Service / Call Center Agent – Credit Card Support
Bank Mandiri • Full time
Dec 2012 - Feb 2019 • 6 yrs 2 mos
Handled customer inquiries, complaints, and service requests related to credit card products. Worked with ticket-based systems, case escalation, internal coordination, and SLA-driven resolution in a high-pressure environment.
