Sage M

Operations/ Dry Cleaning Specialist

Cleaning

Aug 2024 - Nov 2025 • 1 yr 3 mos

I was hired with no experience in the dry cleaning industry, but with the right training and support I quickly became knowledgeable and responsible for several areas of operation. Managed daily “back of house” tasks such as; pre-treating items, managing washer and dryer loads, and pressing, as well as: Managed larger projects such as fire/water damaged items, school and university uniforms, hotel and resort linens, and delivery services Assisted in organizing and processing orders for delivery routes Completing work by a deadline, often same-day services Customer service and cashiering Labelling, counting and organizing large quantities of items

Supervisor

Lodge

Apr 2021 - Aug 2024 • 3 yrs 4 mos

While working as a housekeeping supervisor at Grand View Lodge and Resort, I learned several valuable skills such as time management, working with language barriers, keeping track of inventory and stock products, and communication with other departments to keep daily operations flowing and guests satisfied. Lead teams of international and American employees Dispersed team to effectively clean assigned units in a timely manner Quality checked and inspected units Cleaning, stocking, and managing inventory and supply spaces

Assistant Manager

Wendy's

Jan 2020 - Dec 2021 • 1 yr 11 mos

While working at Wendy's, I quickly became promoted to Shift Supervisor to Assistant Manager based on my ability to problem-solve, adapt, and oversee daily operations as well as managed customer and employee experiences. I developed strong customer service and conflict resolution skills, as well as upselling, managing inventory and creating schedules. Managed schedules and inventory Customer Service Assisting in hiring and job interviews Managed food and restaurant quality Food prep, cooking and serving Managing employee and customer experiences