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AI Training Specialist,Content Writer,Data Entry Specialist
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Virtual Customer Associate
Amazon • Part time
Jul 2023 - Apr 2024 • 9 mos
Providing assistance and support to customers via chat role Responding to customer inquiries, questions, and concerns in a professional and timely manner Addressing and resolving customer complaints, problems, and issues effectively and efficiently Handling returns, exchanges, refunds, and other related processes according to company policies and procedures Gathering and providing feedback from customers to improve products, services, and overall customer experience