Sajeeb

Junior Data Analyst

Tech Hub • Full time

Apr 2026 - Present • 2 mos

Junior Data Analyst at Rokomari.com. I focus on extracting and collecting raw business data using SQL to ensure a reliable foundation for reporting. My primary responsibility involves extensive data cleaning and transformation using Python and Excel to maintain high data integrity. I perform exploratory data analysis to identify key sales trends and customer behavior patterns. Finally, I design and manage interactive Power BI and Looker Studio dashboards to provide stakeholders with clear, actionable insights for decision-making.

International Call Center Executive

Sky tech Solutions • Full time

May 2025 - Jan 2026 • 8 mos

I worked as an International Call Center Executive at Sky Tech Solutions, handling customer interactions for international clients and supporting daily operations through accurate data handling and reporting. My responsibilities included managing inbound and outbound calls, resolving customer inquiries, updating customer records, and maintaining customer databases using Excel. I also tracked call outcomes, monitored performance metrics, and helped prepare basic reports on call volume and customer feedback. This role required strong communication, attention to detail, and the ability to work under pressure while meeting daily targets. Through this experience, I developed strong problem-solving and communication skills and gained practical experience working with structured data. It also strengthened my interest in data analysis and reporting, which led me to focus on Excel, SQL, and Power BI for data-driven insights.