M.Sakhawat

Practice EHR

Self • Full time

Apr 2026 - Present • 3 mos

**Medical Billing & AR Specialist** * Managed the full medical billing and revenue cycle process for healthcare providers. * Performed insurance eligibility verification, claim submission, payment posting, and accounts receivable (AR) follow-up. * Investigated and resolved claim denials by contacting insurance companies and reviewing EOBs/ERAs. * Prepared and submitted reconsiderations and appeal letters for denied and underpaid claims. * Worked with Medicare, Medicaid, and commercial insurance payers to resolve billing issues and maximize reimbursements. * Corrected claim errors, clearinghouse rejections, and coding-related issues before resubmission. * Maintained detailed documentation of payer calls and claim status updates. * Used AI tools to streamline documentation, draft appeal letters, summarize payer call notes, and improve productivity. **Key Achievements** * Successfully recovered payments on numerous previously denied and aging claims. * Helped reduce outstanding AR by consistently following up on unresolved claims. * Improved claim resolution turnaround through organized denial tracking and timely appeals. * Maintained a high level of accuracy while managing a large volume of insurance claims and follow-ups. * Built strong knowledge of payer policies and denial resolution strategies, contributing to improved reimbursement rates.

Shopify & E-commerce Specialist / Developer

Freelance / Self-Employed • Freelance

Jan 2025 - Present • 1 yr 6 mos

I am a professional Shopify & E-commerce Specialist helping businesses set up, manage, and grow their online stores. My work includes complete store setup, custom theme design, product upload, payment gateway integration, shipping setup, and store optimization for better sales and user experience. I have successfully managed projects for various clients, including: Barber Shop Website – Service-based website with appointment booking T-Shirt E-commerce Store – Custom product catalog, responsive design, and checkout integration Electronics / General Online Store – Multi-category product listing, payment integration, and mobile optimization I focus on delivering high-quality work, timely communication, and measurable results. I also provide guidance on e-commerce strategies to help businesses grow their online presence and sales.