Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Sameh A.
@sameh_ashraf99
Support QA and Excel Dashboards
Egitto
Inglese, Tedesco, Arabo
Chi sono
I help support teams and online stores see what is really going on in their customer service.
I have worked in customer support since 2024: first as a German-speaking agent, then as a subject-matter expert, and now in quality evaluation. Before that I was an accountant, so numbers and Excel are home ground for me.
What I offer:
- QA scorecards, macros and SOPs for support teams
- KPI dashboards in Excel (or Power BI if your team uses it)
- English and Arabic, plus conversational German
Message me before ordering and I will tell you honestly if I am the right fit.
Competenze
Sameh A.
offline •
Consulta i miei servizi
Dashboard dati
I will build a call center KPI dashboard in excel or power bi for support teams
Pianificazione e impostazione
I will create a customer support QA scorecard, macros and sops
