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Chi sono
I am an IT Support Engineer with over 4 years of experience specializing in Microsoft 365, Entra ID, and Intune. I have a proven track record of supporting 15,000+ users in enterprise healthcare environments, leading teams of engineers, and reducing MTTR through automation and strategic playbooks. I am skilled in L2 troubleshooting, endpoint security with CrowdStrike, and ITIL-aligned incident management.... Continua a leggere