s
samii22

Sam Rafiq

@samii22
5,0(52)

Level 2

Airbnb Guest Communication and Property Management Specialist

Pakistan
Italiano, Portoghese, Polacco, Francese, Tedesco, Arabo, Bulgaro, Spagnolo, Islandese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I'm Samran, founder of an enterprise guest services operation managing 500+ vacation rental properties (Co- Hosting) globally with 10,000+ monthly guest interactions. PERFECT FIT FOR: ✓ Property management companies (50-500 properties) ✓ Multi-property owners (20+ units) ✓ Real estate investors scaling STR ✓ PM companies needing white-label guest services OUR SCALE: - 6+ years managing STR operations - 500+ properties under active management - 10,000+ guest interactions monthly - Multilingual team (English, Spanish, French) - All platforms: Airbnb, VRBO, Booking.com... Continua a leggere

Competenze

s
samii22
Sam Rafiq
7 USD/ora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will provide customer support to improve customer satisfaction
5,0(5)
Assistenza generale
I will do airbnb dispute resolution
5,0(3)

Vuoi lavorare su base oraria?

Spiega a Sam Rafiq cosa ti serve.

7 USD

/

ora

Portfolio

Esperienza lavorativa

Operational Manager STR

Bondi Stays • Full time

Apr 2024 - Present2 yrs 5 mos

Managing PMS Channel Coordinate Guest Communication and Cleaning team to ensure cleaning scheudle (Handle request like Early Check-in or Late check-out) It helps to maintain a superhost status and sometimes addional revnue. Listing Optimization (A Deep anaylsis of the listing, area, neighbourhood and competitors) Multi Channel Support Weekly training session with the Guest Comm team for improvement to keep up the clinet satisfaction Help in decision about refunds and discounts

52 Recensioni
5,0

(52)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
1-5 di 52 recensioni
Ordina per
Più rilevante
    J

    joeyb9310

    TH

    Thailandia

    5

    Sam was great, thank you for your assistance with our short term rental communications.

    50 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    A

    atstdtft

    US

    Stati Uniti

    Collaborazione in corso
    5

    great va best ever

    100 USD-200 USD

    $

    1 giorno

    Tempo

    gig

    Business plan

    Utile?
    No
    B

    bondisun

    AU

    Australia

    5

    I started working with Sam through a referral from my friend Nick, and the experience has been excellent. His knowledge and expertise are truly impressive. Everything I needed was handled efficiently, he created a clear roadmap and implemented everything independently with minimal guidance. The best...

    100 USD-200 USD

    $

    2 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    A

    atstdtft

    US

    Stati Uniti

    Collaborazione in corso
    5

    Great VA loved working with him

    50 USD-100 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    A

    atstdtft

    US

    Stati Uniti

    Collaborazione in corso
    5

    great job he is the best VA

    50 USD-100 USD

    $

    4 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No