samson
UX Architect User Flows, Information Architecture and SaaS Structure Specialist
Competenze
Consulta i miei servizi


Esperienza lavorativa
Lead UX Strategist & Information Architect
Architectural Design & Structural Engineering Company in UK
May 2020 - Present • 6 yrs 6 mos
I partner with SaaS founders, product leaders, and engineering teams to eliminate structural confusion, streamline complex product logic, and build scalable UX foundations before expensive dev work begins. Key Responsibilities & Deliverables: Information Architecture & Systems Mapping: Design clear taxonomy, user flows, and navigational hierarchies that translate complex workflows into intuitive user experiences. Developer Ready Wireframes & Spec: Deliver high precision blueprinting and interactive wireframes that eliminate guesswork for engineering teams and accelerate sprint handoffs. UX & Structural Audits: Perform deep dive evaluations of existing SaaS products to identify friction points, dead ends, and logical gaps impacting retention and activation. Key Impact & Achievements: Reduced Time to Market: Standardized user flow maps and logic specs for 15+ SaaS startups, reducing developer back and forth and rework cycles by up to 30%. Improved Onboarding & Activation: Redesigned the core information architecture for an enterprise B2B SaaS platform, leading to a 25% increase in user task completion speed. Decreased Churn: Re architected a confusing multi tenant workflow, directly decreasing user onboarding drop off and support ticket volume related to navigation errors. Cross Functional Alignment: Facilitated strategic alignment between non technical founders, product managers, and lead developers to align technical feasibility with real user behavior.