Level 1 IT Support Help Desk Specialist Jira Service Management and GLPI
Colombia
Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hello! I am an IT Support Assistant specialized in Help Desk and incident management. I provide Level 1 IT Support focused on troubleshooting, ticket handling, and resolution of user issues.
I have experience with Jira Service Management and GLPI, including ticket management and support tasks.
Services I offer:
Help Desk / IT Support (Level 1)
Technical Support & Troubleshooting
Ticket Management (Jira/GLPI)
Customer Support
Basic computer and system issue resolution
Languages:
Spanish: Chat, email, calls
English: Chat, email
I am organized, responsible, and focused on clear solutions.... Continua a leggere