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samyvg

Sandra Valencia

@samyvg

Level 1 IT Support Help Desk Specialist Jira Service Management and GLPI

Colombia
Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hello! I am an IT Support Assistant specialized in Help Desk and incident management. I provide Level 1 IT Support focused on troubleshooting, ticket handling, and resolution of user issues. I have experience with Jira Service Management and GLPI, including ticket management and support tasks. Services I offer: Help Desk / IT Support (Level 1) Technical Support & Troubleshooting Ticket Management (Jira/GLPI) Customer Support Basic computer and system issue resolution Languages: Spanish: Chat, email, calls English: Chat, email I am organized, responsible, and focused on clear solutions.... Continua a leggere

Competenze

s
samyvg
Sandra Valencia
offline • 
Tempo di risposta medio: 1 ora

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Assistenza tecnica
I will provide level 1 IT help desk support