s
satoru_japan

Sato-jp

@satoru_japan
5,0(118)

Level 2

Giappone
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.... Continua a leggere

Competenze

s
satoru_japan
Sato-jp
55 USD/ora
offline • 
Tempo di risposta medio: 5 ore

Consulta i miei servizi

Assistenza generale
I will make a phone call on your behalf in japanese in japan
5,0(99)
Pianificazione viaggi
I will reserve kirby cafe from japan tokyo osaka hakata
5,0(11)

Vuoi lavorare su base oraria?

Spiega a Sato-jp cosa ti serve.

55 USD

/

ora

Portfolio

Esperienza lavorativa

Founder & CEO / Professional Freelancer

MyMaple LLC • Lavoratore autonomo

Dec 2022 - Present3 yrs 7 mos

As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/

Rakuten

Certified Travel Services Manager / CS Manager

Rakuten • Full time

Dec 2009 - Dec 20145 yrs

Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.

118 Recensioni
5,0

(114)
(3)
(1)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    4,9
1-5 di 118 recensioni
Ordina per
Più rilevante
    J

    jaryl_

    SG

    Singapore

    5

    Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!

    Fino a 50 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    A
    image-docs

    arsenijezivkovi

    HK

    Hong Kong

    5

    Sato provided outstanding service. He helped me determine whether my grandfather's Seiko watch could be repaired, and the entire process was smooth and stress-free. His communication was excellent, clear, and professional. He answered all of my questions with patience and made sure I understood every...

    Fino a 50 USD

    $

    5 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    M
    image-docs

    mistertehais

    MY

    Malesia

    5

    Sato was very detailed and professional. Eventhough the initial service was just for checking lost items, he also offered to collect and ship the items if the lost item is indeed mine.

    Fino a 50 USD

    $

    4 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    A

    azrwrth

    PL

    Polonia

    5

    I strongly recommend Sato. Despite my unusual request, he went above and beyond to help me with the matter I need more information about. His politeness, attention to detail and proactivity allowed me to feel more comfortable and more likely to succeed in the endeavor I will be undertaking.

    Fino a 50 USD

    $

    2 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    W

    wallywhiskey

    US

    Stati Uniti

    5

    I had an outstanding experience working with Sato. I was a journalist visiting Japan and I was attempting to secure an interview with a source at an institution and Sato was incredible at translating and handling my needs. Thanks to Sato the project was successful. Highly reccomend him for any troubleshooting...

    Fino a 50 USD

    $

    6 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No