s
satoru_japan

Sato-jp

@satoru_japan
4,9(103)

Level 2

Giappone
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.... Continua a leggere

Competenze

s
satoru_japan
Sato-jp
55 USD/ora
offline • 
Tempo di risposta medio: 4 ore

Consulta i miei servizi

Assistenza generale
I will make a phone call on your behalf in japanese in japan
5,0(88)
Pianificazione viaggi
I will reserve kirby cafe from japan tokyo osaka hakata
5,0(7)

Vuoi lavorare su base oraria?

Spiega a Sato-jp cosa ti serve.

55 USD

/

ora

Portfolio

Esperienza lavorativa

Founder & CEO / Professional Freelancer

MyMaple LLC • Lavoratore autonomo

Dec 2022 - Present3 yrs 5 mos

As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/

Rakuten

Certified Travel Services Manager / CS Manager

Rakuten • Full time

Dec 2009 - Dec 20145 yrs

Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.

103 Recensioni
4,9

(99)
(3)
(1)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    4,9
1-5 di 103 recensioni
Ordina per
Più rilevante
    M
    image-docs

    michaelpoplawsk

    JP

    Giappone

    2,7

    The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.

    100 USD-200 USD

    $

    2 settimane

    Tempo

    gig

    Scrittura SEO

    Utile?
    No
    D

    d4_slideroad

    Cliente abituale

    US

    Stati Uniti

    5

    Excellent service. Was very prompt with his communication and service. Also went above and beyond by providing an additional resource. Despite being put on a time limit was able to provide the service almost immediately. Would 5/5 recommend and use in the future.

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    T

    tomasiezzigb

    Cliente abituale

    GB

    Regno Unito

    5

    This is the second time I’ve contacted Sato for help with a phone call regarding reservations at Japanese hotels. He goes above and beyond with the enquiries, follows up and is extremely quick with his responses. Also and what’s more important, he is truly a great and kind person.

    Fino a 50 USD

    $

    2 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    F
    image-docs

    futurefitclub

    Cliente abituale

    US

    Stati Uniti

    5

    Sato San was exactly what I was hoping for and getting support with Japanese communication professionally. He is detailed oriented, extremely trustworthy and honest, keeps track of all the time spent in an honest way, and is very organized. Most importantly, he is very accommodating and flexible with...

    100 USD-200 USD

    $

    11 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    No
    A

    amadeozgz

    ES

    Spagna

    5

    Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!

    100 USD-200 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza generale

    Utile?
    No