s
satoru_japan

Sato-jp

@satoru_japan
4,9(134)

Level 2

Giappone
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.... Continua a leggere

Competenze

s
satoru_japan
Sato-jp
55 USD/ora
offline • 
Tempo di risposta medio: 4 ore

Consulta i miei servizi

Assistenza generale
I will make phone calls in japanese on your behalf in japan
5,0(108)
Pianificazione viaggi
I will book kirby cafe in tokyo osaka or hakata
5,0(13)

Vuoi lavorare su base oraria?

Spiega a Sato-jp cosa ti serve.

55 USD

/

ora

Portfolio

Esperienza lavorativa

Founder & CEO / Professional Freelancer

MyMaple LLC • Lavoratore autonomo

Dec 2022 - Present • 3 yrs 9 mos

As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/

Rakuten

Certified Travel Services Manager / CS Manager

Rakuten • Full time

Dec 2009 - Dec 2014 • 5 yrs

Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.

134 Recensioni
4,9

(129)
(4)
(1)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    4,9
1-5 di 134 recensioni
Ordina per
Più rilevante
    D

    dolosax

    US

    Stati Uniti

    5

    Satoru did an outstanding job and went far above and beyond! I hired him to contact 4 music shops to check stock for a specific saxophone model. He provided a clear, detailed breakdown from each store—including the fact that none had inventory or any idea when new stock would arrive—and even noted an...

    50 USD

    $

    4 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    Sì
    No
    J

    jaryl_

    SG

    Singapore

    5

    Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!

    50 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    Sì
    No
    C

    cobywon

    US

    Stati Uniti

    5

    Sato completely exceeded our expectations by helping us reserve at the Kirby Cafe via standby by suggesting multiple possible dates and times. Which was definitely to key to getting a table! So kind when I did incorrect and covered my mistake. So sweet!

    50 USD

    $

    1 giorno

    Tempo

    gig

    Pianificazione viaggi

    Utile?
    Sì
    No
    K
    image-docs

    kinugitsune

    US

    Stati Uniti

    5

    I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.

    50 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza generale

    Utile?
    Sì
    No
    F

    frasboth

    IT

    Italia

    Collaborazione in corso
    4,7

    Exceptional service delivery by Mr Sato. He helped us with a restaurant reservation that our hotel said was not available yet, at a restaurant with rather limited seating options, but Mr Sato delivered it in no time. I couldn't praise him more.

    50 USD

    $

    5 giorni

    Tempo

    gig

    Assistenza generale

    Utile?
    Sì
    No