Giulia

Intern / Administrative & Social Media Assistant at IN-FORMA e-learning school

Scholastic • Full time

Mar 2025 - Apr 2026 • 1 yr 1 mo

During my internship, I played a dual role in supporting both administrative and marketing operations for the school. Administratively, I was responsible for the efficient management of educational records, supporting secretarial staff with document organization, and ensuring the accuracy of student-related data flows. On the digital front, I actively managed the institution's social media presence, where I was responsible for content curation and scheduling. I created promotional assets designed to increase engagement and effectively communicate the value of our professional training programs to potential students. This role allowed me to refine my time management skills, master the use of professional digital tools for content creation, and gain hands-on experience in promoting educational services.

Sales Assistant / Customer Relations at Villa Bebè

Shop / A • Full time

Jun 2022 - Jan 2023 • 7 mos

In this role, I served as the primary point of contact for our customers, focusing on delivering a high-quality, personalized service that aligned with the company’s professional standards. My daily responsibilities included managing operational workflows, maintaining an organized storefront, and resolving complex customer inquiries through effective problem-solving techniques. I was responsible for ensuring a seamless shopping experience, handling transactions with precision, and contributing to the upkeep of the brand's visual identity. Through this experience, I developed strong interpersonal communication skills, adaptability in high-pressure environments, and a deep understanding of what it takes to maintain consistent customer satisfaction.