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sebastiansotog

Sebastian S

@sebastiansotog

Senior Technical Support Engineer

Cile
Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Senior Technical Support Engineer for digital platforms (Whale Cloud) with an IT/BSS project management background (WOM Chile). I handle REST API integrations, Postman QA, incident RCA, and transactional monitoring. I also build the tools support teams use on shift: Python/FastAPI AI agents with tool calling, natural-language database assistants, and OpenSearch log/tracing consoles. The model never writes raw SQL or shell — it selects a closed tool; the backend executes with guardrails. English and Spanish. Tell me the operational problem. I will tell you if I can ship it.... Continua a leggere

Competenze

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sebastiansotog
Sebastian S
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Implementazione e distribuzione dell'IA
I will build a custom ai agent with python tool calling