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serendipity1792

Erhan Y

@serendipity1792

Customer Operations Specialist

Paesi Bassi
Olandese, Inglese, Turco
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Native Dutch and English bilingual with 5+ years of professional experience in e-commerce operations, healthcare administration, and business support. I deliver fast, accurate, and professionally toned translations and content. Based in the Netherlands. Available for quick turnaround projects.... Continua a leggere

Competenze

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serendipity1792
Erhan Y
offline • 
Tempo di risposta medio: 8 ore

Consulta i miei servizi

Traduzione
I will translate english to dutch or dutch to english professionally
A partire da15 USD / progettoMaggiori dettagli
Revisione
I will proofread and edit your dutch text for grammar and clarity
A partire da10 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Senior Customer Support Lead & Operations Analyst

OnePilot • Freelance

Oct 2023 - Present • 2 yrs 7 mos

Led customer operations for a major Dutch/Belgian e-commerce platform. Managed complex cases across returns, refunds, and partner logistics. Identified systemic process failures and designed automation solutions.

Co-founder & Operations Manager

Got Buns NL • Lavoratore autonomo

Nov 2019 - Mar 2022 • 2 yrs 4 mos

Co-founded and managed restaurant operations including procurement, supplier relations, and financial management.