Shadab S
Bokun Expert
Competenze
Consulta i miei servizi

Portfolio
Esperienza lavorativa
Bókun
Full time • 4 yrs 1 mo
Trainer
Aug 2025 - Apr 2026 • 8 mos
Former Bókun Trainer & OTA Specialist scaling tour operators on Viator, GetYourGuide, and Airbnb. Having trained Bókun support teams on every backend feature.
Senior Support Executive
Nov 2021 - Apr 2025 • 3 yrs 5 mos
As a Senior Support Executive at Bókun (a Tripadvisor company), I provided dedicated technical support to tour operators worldwide via video calls, phone, and live chat. I specialized in resolving complex technical glitches, troubleshooting booking engine setups, and assisting suppliers with rate mapping, widget integrations, and OTA connections. Through direct screen-share consultations, I helped clients optimize their Bókun accounts for seamless daily operations.