Shah Alam

Email Marketing & CRM Specialist

Fiverr • Freelance

Dec 2014 - Present • 11 yrs 5 mos

Provide end-to-end email marketing, CRM management, and automation solutions for global clients across B2B, eCommerce, nonprofit, and service-based industries. Specialize in campaign strategy, email template design, automation workflows, and system optimization. Key Responsibilities: Design and develop responsive HTML email templates. Manage and optimize campaigns in Mailchimp, Systeme.io, Campaigner, and other ESPs. Build automated workflows (welcome sequences, drip campaigns, follow-ups). Segment and manage large contact databases. Improve email deliverability and sender reputation. Convert PDF and static designs into responsive HTML newsletters. Provide CRM/ATS setup and administrative support. Create high-converting email copy tailored to target audiences. Achievements: Completed 1,700+ successful client projects. Maintained high client satisfaction with consistent 5-star feedback. Improved open rates and engagement through segmentation and A/B testing. Helped businesses streamline automation and reduce manual marketing tasks. Delivered scalable email systems for startups and growing companies. Core Skills: Email Marketing Strategy • Mailchimp • Systeme.io • Campaign Automation • HTML Email Design • CRM Management • List Segmentation • Cold Email Strategy • Deliverability Optimization • A/B Testing • B2B Marketing • LinkedIn Outreach • Technical-to-Business Messaging