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Shahbaz Ahmad
@shahbaz_269
Adobe Inc: L2 Support Engineer with 7 years of experience
India
Inglese, Hindi
Chi sono
Experienced L2 Technical Support Specialist @Adobe Inc. with a strong background in troubleshooting complex software and hardware issues for Windows and Mac environments. Skilled in diagnosing system performance issues, network configurations, and security protocols, including Active Directory, VPN setup, and multi-factor authentication (MFA). Proficient in using remote support tools like Bomgar, LogMeIn, and Zoho Assist to resolve escalated technical problems efficiently. Adept at analyzing system logs, and ensuring seamless IT operations with a focus on customer satisfaction.
Competenze
Shahbaz Ahmad
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Consulta i miei servizi
Assistenza tecnica
I will provide professional computer support for windows and mac os
Assistenza tecnica
I will provide IT support on mac and imac devices
