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Fiverr Pro
Italiano
$
USD
Shanti T
@shanti_pro
Assistant Manager Retail Operations
India
Inglese
Chi sono
I am an experienced Customer Service and Sales professional with 9 years of hands-on experience, including 2 years as a Retail Store Assistant Manager. I specialize in managing customer relationships, boosting sales performance, and leading front-line teams with a focus on service excellence and KPI tracking. I am committed to delivering exceptional service while exceeding targets through a customer-centric approach.
Competenze
Shanti T
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Successo clienti
I will provide professional customer service and sales support
Esperienza lavorativa
Customer Service Manager
Bajaj Finserv • Full time
Jul 2017 - Mar 2023 • 5 yrs 8 mos
Customer-focused Manager with experience in NBFCs. Expertise in customer service, cross-selling, and branch operations. Proven ability to drive revenue growth through strategic cross-selling. Skilled in team leadership, relationship management, and exceeding sales targets. Responsible for credit operations, cash management, and fostering customer loyalty within the branch.
