Sharon

CRM & Automation Virtual Assistant (GoHighLevel)

Many Companies • Freelance

Jan 2023 - Dec 2025 • 2 yrs 11 mos

Managed and maintained GoHighLevel CRM accounts for service-based businesses and real estate professionals. Set up and organized pipelines, contact records, tags, and custom fields to improve lead tracking and follow-up. Assisted with workflow automations, appointment scheduling, reminders, and basic email/SMS campaign setup. Performed data cleanup, lead imports, segmentation, and CRM optimization to ensure accurate reporting and smooth operations. Supported clients with day-to-day CRM tasks, troubleshooting, and process improvements within GoHighLevel.

Virtual Administrative Assistant | Real Estate

Cox Property Investment • Part time

Jan 2024 - Nov 2025 • 1 yr 10 mos

Provided administrative and operational support to real estate investors, agents, and property-focused businesses. Managed calendars, appointments, follow-ups, and email inboxes for client and stakeholder coordination. Conducted property and market research using platforms such as Zillow, PropStream, and REI tools. Organized CRM data, maintained lead records, and supported workflow management for daily operations.

Virtual Administrative Assistant | Freelance

Elevate Health & Fitness • Freelance

Sep 2021 - Nov 2023 • 2 yrs 2 mos

Managed scheduling, client communication, and onboarding for fitness coaches and service-based entrepreneurs. Create and manage Ad campaign for New & Old Clients Through Social media and CRM Sent reminders, handled booking links, and maintained consistent client follow-ups. Assisted with content coordination, promotional messaging, and customer engagement support. Ensured smooth daily operations by handling administrative tasks and maintaining organized client records.