
Sheeba P
Assuring clients best service always
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CRM Implementation Executive
Unity Business Group • Lavoratore autonomo
Dec 2025 - Present • 10 mos
Support CRM and sales operations by managing customer and prospect information, coordinating lead follow-up, and helping improve sales processes. Work with clients to understand their business needs, recommend suitable solutions, maintain accurate CRM data, and support customer communication throughout the sales journey. Key responsibilities: Manage and organize CRM and customer information Track leads, prospects, and sales opportunities Coordinate lead follow-up and customer communication Understand client requirements and recommend appropriate solutions Support sales pipeline and customer relationship management Maintain accurate records and reports Identify opportunities to improve sales and CRM processes Provide ongoing client and business support