s
sissialves

Silvia A

@sissialves

International Sales Commercial Support Professional

Portogallo
Portoghese, Inglese, Spagnolo, Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am an International Sales Support professional with extensive experience supporting B2B clients and coordinating SAP orders. I specialize in account management, logistics, and commercial coordination within international markets, including F1 partner accounts. I am proficient in SAP S/4HANA and CRM systems, dedicated to resolving complex customer issues and supporting global sales teams.... Continua a leggere

Competenze

s
sissialves
Silvia A
offline • 

Consulta i miei servizi

Copywriting per e-mail
I will write customer service emails and sales follow ups

Portfolio

Esperienza lavorativa

stichd

International Sales Support

stichd

Sep 2024 - Feb 2026 • 1 yr 5 mos

Supported international customers and business accounts in the fashion and lifestyle industry, handling customer inquiries, order processing, returns, complaints, and delivery-related issues. Worked closely with internal teams to resolve customer concerns, coordinate orders, and maintain accurate communication throughout the sales process. Developed strong skills in customer service, problem-solving, order management, and professional client communication in a fast-paced international environment.

Group

Account Manager / Sales Support

Group

Sep 2021 - Sep 2024 • 3 yrs

Managed international customer relationships and supported daily sales operations, including order processing, customer inquiries, complaints, returns, and delivery coordination. Worked with premium international accounts, ensuring professional communication, accurate administration, and timely issue resolution.