
Jing B
Technical Writer Information Development Architect
Competenze

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Esperienza lavorativa
Information Development Manager & Localization Lead
IBM • Full time
Aug 2008 - Oct 2024 • 16 yrs 2 mos
Served as the Information Development Manager and Localization Lead at IBM, managing end-to-end linguistic quality assurance (LQA), technical content creation, and global software localization workflows. Collaborated with cross-functional, multicultural teams worldwide to deliver enterprise-grade software documentation and localized product interfaces. Key Achievements and Responsibilities: • Program & Project Management: Led localization projects using PMP methodologies to ensure on-time, high-quality deliverables across multiple software release cycles. • Linguistic Quality Assurance (LQA): Established rigorous style guides, terminology databases, and translation memory guidelines to ensure brand consistency and technical accuracy. • Cross-Cultural Transcreation: Transcreated complex technical specifications, SaaS/Cloud documentation, and marketing campaigns from English into highly natural, localized Chinese (Simplified and Traditional). • Vendor & Stakeholder Coordination: Evaluated and managed external localization vendors, optimized workflow efficiencies, and resolved cross-border communication bottlenecks. • Technical Writing: Penned and edited high-impact user manuals, API documentation, and help systems aligned with IBM's strict corporate standards.
Software Developer
Motorola • Full time
Apr 2006 - Sep 2008 • 2 yrs 5 mos
Participated in the development of features for the Linux Java platform. Focused on script development for version management and performance monitoring. Collaborated with legal teams in the United States to ensure code compliance for third-party software used in mobile devices.