
Soban Mumtaz
Customer Support
Competenze

Consulta i miei servizi

Esperienza lavorativa
Sales Development Representative (SDR)
Indeed.com • Part time
Oct 2025 - Feb 2026 • 4 mos
Made outbound calls to U.S.-based carriers to understand their problems and offer dispatch solutions. Built strong conversations, answered questions, and followed up with interested clients. This role helped me become confident in speaking with U.S. clients and offering the right solution based on their needs.
Full time • 2 yrs 11 mos
Customer Support Representative
Mar 2025 - Nov 2025 • 8 mos
Maintained Excel reports tracking sales, returns, and stock levels. Followed up with customers to resolve return-related issues and supported process improvements to enhance inventory accuracy. Performed accurate data entry for sales and inventory systems
Operations & Customer Support Coordinator
Feb 2022 - May 2024 • 2 yrs 3 mos
Cold-called prospects to generate leads and support business growth. Managed a team of security officers, maintaining operational standards and improving response times, which contributed to higher client retention. Handled data entry for security schedules and client information with accuracy and efficiency.