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Italiano
$
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Sofia M
@sofia_mahmoud
SDS CASE Specialist
Marocco
Inglese, Francese, Arabo
Chi sono
I am a dynamic and motivated graduate with solid academic training and transferable skills acquired through various internships and projects. I have extensive experience at Amazon in specialist roles, where I excel at building trustful relationships and resolving complex problems. I adapt quickly to new environments and aim to contribute effectively to an innovative organization.
Competenze
Sofia M
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Traduzione
I will translate write content in arabic, french and english
Esperienza lavorativa
Amazon
Full time • 4 yrs 8 mos
SDS CASE Specialist
Aug 2025 - Present • 1 yr 2 mos
Work independently by following instructions and requirements. Train colleagues by sharing information and providing solutions to problems. Build trustful, courteous, and constructive relationships in the workplace. Easily connect and communicate with all types of stakeholders.
SDS LMIR Specialist
Nov 2024 - Jul 2025 • 8 mos
Anticipate needs, issues, and urgent matters. Maintain a positive attitude and mindset in all circumstances. Manage stress in tense or unexpected situations. Resolve problems and difficulties by proposing effective solutions and strategies.
SDS CASE Specialist
Dec 2021 - Oct 2024 • 2 yrs 10 mos
Served as an SDS CASE Specialist within the Casablanca branch. Responsible for handling specialized cases, ensuring operational requirements were met, and maintaining high standards of service delivery within the Amazon ecosystem.
