
Nicole E
Level 1
As honest as the day is long
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15 USD
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Esperienza lavorativa
Manager, Customer Success
ECOFANS • Part time
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
61 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
timberghostwolf

Stati Uniti
Because of Nicole I was able to get my dream collectors items that only shipped to Europe! She was so sweet and made sure to update me whenever needed. Thank you so much again, I would I could put 6 stars❤️
Risposta del venditore
anacarv00

Stati Uniti
So glad I found Nicole. I had found an item that I've been looking for a long time on a Spanish marketplace and needed a local delivery address. Her prices are fair and she was very transparent with shipping prices. She will be my go to personal shopper in the EU.
cruzzh

Regno Unito
Nicole helped me get multiple items and was very talkative and sweet throughout. Shipping was quick and was very happy with everything overall
maulfaul

Germania
Everything went smoothly. The communication was friendly and professional. I highly recommend Nicole - I would definitely work with her again :)

jpimenta33
Cliente abituale

Brasile
Great communication, very professional and extremely helpful throughout the process. Nicole has been very transparent, organized, and supportive while helping us structure our Chile operation. Highly recommended!