
Soumit Mazumdar
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Customer Service Associate
Teleperformance
Feb 2025 - Jul 2026 • 1 yr 5 mos
Customer Service Associate: Teleperformance Worked as a Customer Service Associate at Teleperformance, providing professional support to customers and handling a variety of service-related queries. Key responsibilities: Communicated with customers through professional verbal and written communication. Handled customer queries and provided clear, accurate information. Resolved customer issues while maintaining a positive and professional approach. Maintained attention to detail when handling customer information and requests. Followed company procedures and quality standards. Managed multiple customer interactions efficiently in a fast-paced environment. Developed strong communication, problem-solving, time-management, and customer-handling skills. Skills gained: Customer Service · Communication · Problem Solving · Written Communication · Time Management · Attention to Detail