
Sourav Jana
IT Support Engineer
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
Support Engineer L1
IBM • Full time
Apr 2023 - Present • 3 yrs 6 mos
As a IT support engineer i working hre long period To integrate the professional qualification, skills, and work experience in Information Technology with my personal interest and drive in the emerging concepts of Information Technology for a challenging and enriching journey ultimately leading to the value addition to the organizational goals.
IT Associate
Netscribes • Full time
May 2019 - Jul 2021 • 2 yrs 2 mos
As a IT associate i have worked with various technology and virtualization technic . also worked with core team and development team to support best and quick resolution.
Desktop tecnician
Nainko • Full time
Feb 2017 - Sep 2018 • 1 yr 7 mos
I worked in IT dept and Learn desktop, network hardware devices, assembling computer peripheral, and cable manage skill. here i cooperate with higher team to provide best end point solution. Responds to client inquiries Provides technical support to users.Assists with installation of computer software and operating system updates. Records logs of rendered support Installation and troubleshooting windows 7, 8, Monitoring for latest services packs drivers .Troubleshoots hardware and software issues