Justin

PreSales Engineer / Support Specialist / Network & Infrastructure Admin / DevOps Admin

Cimcor, Inc • Full time

Jun 2014 - Present • 11 yrs 11 mos

Acting as "Jack of All Trades" as I am involved in Sales Engineering, QA, Development, Server/Network Administration, Network, Security, Marketing, and more. Primarily I do Pre/Post sales support for strategic accounts, channel partners, and VARs for Cimcor's flagship product CimTrak. CimTrak provides advanced file and configuration integrity monitoring for Windows, Linux, Unix platforms, network infrastructures, and more. • Wrote the entire user guide and manual for CimTrak from scratch in an interactive format • Conduct live and remote product demonstrations and sales presentations. • Work booths at Trade Shows such as ISSA, Beckers Hospital Review, DataConnectors, SC Congress, and IHiMA, and more. • Work closely with customers and partners to complete proof of concepts (POC) in test labs and production environments. • Perform product deployments consisting of mass rollout and configuration across multi-platform infrastructures. • Develop final project documentation and provide certified product training to customers and partners. • Provide product positioning support for security and compliance initiatives, including PCI DSS, FISMA, , NERC, FFIEC, and EU GDPR. • Solution sales focused on delivering systems integration services and custom software solutions. • Performed sales and pre-sales engineering roles to developed detailed statements of work, project estimates, proposals, and resource schedules. • System integration projects included SCADA, PLC, IT Infrastructure, and web technologies. • Bug testing and QA responsibilities • Involved in marketing by creating website videos and technical blog posts • Minor Development in LUA scripts for CimTrak