Stefvon

Administrative Manager

Fast and Secure Courier Services LLC • Full time

May 2020 - Present • 6 yrs

Served as Administrative Manager for a trucking and logistics company, overseeing daily operations, dispatch coordination, and administrative systems to support consistent service delivery and cash flow. Managed load booking and scheduling while working directly with freight brokers to negotiate rates and secure profitable freight. Built and maintained business-to-business relationships with brokers, shippers, and vendors to support long-term operational stability. Provided live operational support to drivers, including dispatch communication, issue resolution, and real-time assistance during active loads. Acted as a central point of contact between drivers, brokers, and third-party partners to ensure clear communication and efficient problem-solving. Oversaw relationships with factoring companies, including invoice submission, verification, and follow-up to ensure accurate and timely payment. Tracked invoices, settlements, and accounts receivable, resolved payment discrepancies, and supported cash flow management. Maintained operational records, compliance-related documentation, and internal processes to support regulatory awareness and business continuity. Contributed to business growth by improving operational workflows, supporting administrative compliance, and assisting with strategic planning. This role required strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced, regulated environment.