
Stelios C.
Customer Support Email Specialist Professional Email Rewriting
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Customer Support & Business Communication Specialist
Teleperformance • Full time
Jan 2024 - Nov 2024 • 10 mos
I have several years of experience working in customer-facing roles, handling professional email communication, after-sales support, and written correspondence with international clients. My responsibilities included responding to customer inquiries, managing complaints, providing order updates, and ensuring clear, polite, and effective communication in sensitive situations. This experience has allowed me to develop strong skills in tone adjustment, empathy, clarity, and professionalism — ensuring that every message protects the company’s image while addressing customer needs efficiently.