Maham J

Short-Term Rental Manager & Airbnb Co-Host

Airbnb • Full time

Apr 2021 - Present • 5 yrs 3 mos

I have over 5 years of professional experience in short-term rental management, Airbnb co-hosting, guest communication, listing optimization, calendar management, pricing coordination, and overall property operations. I have worked with property owners, hosts, and management teams to help keep their vacation rental businesses organized, guest-friendly, and professionally managed. My work focuses on providing reliable support for Airbnb and other short-term rental platforms by handling daily operations, responding to guests professionally, coordinating cleaning and maintenance, managing reservations, updating listing details, and helping hosts deliver a smooth guest experience. What I Did in This Role In this role, I managed and supported short-term rental operations, including: Handling professional guest communication before, during, and after each stay Managing booking inquiries, check-in instructions, checkout reminders, and guest concerns Coordinating with cleaners, maintenance teams, and property owners Updating calendars, availability, rates, and reservation details Assisting with listing optimization, descriptions, house rules, and guest guide information Monitoring guest reviews and helping improve the guest experience Managing day-to-day Airbnb/co-hosting tasks with attention to detail Supporting hosts with smooth operations across multiple short-term rental platforms Helping ensure guests receive clear, timely, and professional support