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CRM & Business Automation Consultant
GrowthExpertz • Freelance
Mar 2026 - May 2026 • 2 mos
Responsibilities & Achievements: • Configured CRM platforms for small businesses and startups. • Created automated lead nurturing campaigns using email and SMS workflows. • Built appointment booking systems and customer retention workflows. • Developed custom reporting dashboards for sales tracking and KPI monitoring. • Improved lead management efficiency through CRM optimization and automation strategies. • Trained business owners and staff on CRM adoption and best practices.