s
szetoch

Ch Szeto

@szetoch

Business Process Documentation and SOP Specialist, Systems That Run Without You

Singapore
Inglese, Cinese, Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I build the operational backbone of your business — clear SOPs, documented workflows, and the automations that make them run. 10 years inside Singapore government agencies taught me one thing: a process that lives in someone's head is a liability. What I deliver: SOPs a new hire can follow from Day 1 Workflow documentation for ops, HR, and customer service n8n and Make.com automations that eliminate manual tasks Notion-based playbooks your team will actually use If you need documentation that holds up — this is the right profile.... Continua a leggere

Competenze

s
szetoch
Ch Szeto
offline • 
Tempo di risposta medio: 3 ore

Consulta i miei servizi

Efficienza di business e automazioni
I will write sops so your business runs without you in the room
A partire da75 USD / progettoMaggiori dettagli
Integrazioni IA
I will build and document n8n automation workflows for your business
A partire da90 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Singapore

Singapore

6 yrs 4 mos

Assistant Director

Jun 2024 - Present • 2 yrs 1 mo

Regulatory licensing workflows and compliance documentation. Python-automated statistical reporting.

Senior Manager

Mar 2020 - Jun 2024 • 4 yrs 3 mos

Designed debt recovery framework deployed across 51 government agencies. UiPath automation for financial and HR reporting.