
Tuaha S
Customer Success Support Specialist and Etsy VA
Competenze

Consulta i miei servizi

Esperienza lavorativa
Virtual Assistant and Customer Support Specialist
Etsy
Mar 2026 - Present • 3 mos
Results driven Customer Support Specialist and Etsy Virtual Assistant with hands on experience managing customer support and daily operations across multiple Etsy stores. I focus on delivering excellent customer experiences while ensuring smooth and efficient store operations. I handle customer inquiries, order management, returns, exchanges, review and complaint resolution, customer follow ups, and performance reporting. My goal is to maintain high customer satisfaction and support overall business growth through reliable and organized operations.
Walmart Customer Support Representative
Walmart • Full time
Aug 2025 - Jan 2026 • 5 mos
Handled high-volume inbound calls from US customers, resolving queries related to orders, payments, returns, refunds, app issues and site issues. Maintained customer satisfaction and quality scores while ensuring timely resolution. Assisted customers with troubleshooting, order tracking, and product guidance, contributing to a positive shopping experience.